How to Shop

[vc_row][vc_column][vc_custom_heading text=”We’ve been working hard..” font_container=”tag:h2|text_align:left|color:%23663300″ google_fonts=”font_family:Satisfy%3Aregular|font_style:400%20regular%3A400%3Anormal”][vc_column_text]We want to make sure your shopping experience is not at all difficult. In fact, it’s so simple that there are just 4 steps to get the ball rolling!

Please note: All orders are processed manually by our friendly staff. This means that if you place your order outside business hours, we’ll get to them the next working day.

[/vc_column_text][vc_text_separator title=”How to Order”][vc_row_inner][vc_column_inner width=”1/4″][vc_pie value=”25″ label_value=”Step 1″ color=”orange”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

Find Your Products

Use the Search bar if you already know what you’re looking for.

Use the Categories List to browse through all of the products we offer online.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_pie label_value=”Step 2″ color=”orange”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

Add products to the Cart

As you find the item you’ve searched or found, click on the Add to Cart button.

Once you’re done shopping, click the Shopping Cart icon or View Cart at the top of the page.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_pie value=”75″ label_value=”Step 3″ color=”orange”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

Enter Your Shipping & Contact Details

On the Order Page, you’ll need to enter your details. All fields marked with an asterisk(*) are required.

Please double check that all information is correct, or you might not get your order![/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_pie value=”100″ label_value=”Step 4″ color=”orange”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

Click “Order” and check your Email Inbox

Once you order, you’ll receive an email. Please do not pay on the order confirmation email*. We will still be working out the best shipping method for your order and getting ready to send through your Invoice.

*Payment should only be made when you receive your INVOICE; which shouldn’t be too long after your order reaches us.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_text_separator title=”Payment Methods”][vc_column_text]Right now, our payment options are only listed on your Invoice. These are:

  • Direct Deposit into our Bank Account; or
  • *Credit Card or Debit Card over the phone.

* A surcharge of 1.5% applies to Credit Card payments.

Soon we will be enabling Invoice payments through the website – keep an eye out on our Latest News page for updates.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_text_separator title=”Shipping Methods”][vc_column_text]We send your product using the service that offers the best value for money. Some of the services we use include:

  • Australia Post
  • Followmont Transport
  • TNT Express

We’re about to investigate a wider range of options, so stay tuned.

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_row_inner][vc_column_inner][vc_text_separator title=”For More Information”][vc_column_text]Please click here to contact our office.

Our postal address is:

806 River Road

Kingaroy Q  4610

ABN 65 068 291 163[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_row_inner][vc_column_inner][vc_text_separator title=”All Timber Products Are”][vc_single_image image=”1301″ img_size=”medium” alignment=”center”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]